We recommend washing all apparel products "inside-out" and on the "cold" water setting. Air drying is best, at least the first time.

All orders are custom made by our amazing staff in the Corktown neighborhood of Detroit, Michigan. We try our best to get your order shipped within 3 business days, but this can take longer during the holidays or if we have supply issues.

When will my order ship?

Almost all apparel orders ship within 2-3 business days out of our manufacturing facility in Detroit, MI. Wall Art and other accessories will typically ship in 5-8 business days. This can be longer if there is a delay with our vendors, or if your order fails our quality inspection and must be remade. Once your order ships, actual delivery time may vary as we have no control over the package once it leaves our facility. We will send an email with the tracking number when we ship your order.

Our full shipping guidelines can be found here

 

What is your refund & return/exchange policy?

100% satisfaction guaranteed. We will only accept returns for our products in new, unwashed and unworn condition within 30 days of receiving the product. We will issue you a full refund or free exchange once received and processed, typically within 2-4 business days. Please contact us either through our contact form, at hello@popuptee.com or calling us at (844) 360-8337 if you need to return/exchange your product. We do not pay return shipping on returned products. 

Please note that if we messed up (sent you the wrong size, color, misprint, etc) then you do not need to return the item. Just email us a few photo's to confirm the issue and we will gladly reship you the correct product.

Please send your return to:

Popuptee.com

30771 Milford Rd.

New Hudson, MI 48165

**Be sure to put a note inside explaining your request** 

**You must return your product to this address. If you return to the return address on your package then you will not be issued a refund**